CarRecallWatch- Component
- TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
- Problem
- Keystone RV Company (Keystone) is recalling certain 2025 Arcadia and Cougar trailers equipped with Curt Helux Pin Boxes. The pin box fasteners may have been improperly tightened.
- Risk
- The fasteners can loosen and fall out, allowing the towed vehicle to detach from the pin box and increasing the risk of a crash.
- Remedy
- Dealers will tighten the pin box fasteners, free of charge. Owner notification letters were mailed December 10, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-459.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
What this recall means for you
Certain trailers have a fifth-wheel pin box whose fasteners may not have been tightened properly at the factory. Over time these fasteners can loosen and fall out, which allows the towed trailer to separate from the pin box while in use.
If the trailer detaches from the towing vehicle, it can cause a crash, so owners of affected trailers should take this recall seriously. The repair is free: an authorized dealer will tighten the pin box fasteners at no cost. Owners who received a notification letter mailed December 10, 2025 can contact Keystone customer service at 1-866-425-4369. You can also check your VIN for open recalls to confirm whether your trailer is affected.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Keystone Arcadia | 2025 |
|---|---|
| Keystone Cougar | 2025 |