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Audi Q5 Recall 24V898: High-Voltage Battery May Overheat, Creating Fire Risk

NHTSA campaign 24V898, reported November 27, 2024, 4,616 vehicles potentially affected.

What this recall means for you

The high-voltage traction battery in certain plug-in hybrid vehicles may overheat. An overheating battery increases the risk of a fire.

Until the repair is available, do not charge the vehicle. Volkswagen will monitor available online vehicle data and contact owners as needed to advise them not to charge until the battery can be replaced. For vehicles without online data, owners are advised not to charge the battery until the final remedy becomes available. Dealers will install advanced diagnostic software as the final remedy, anticipated in the second quarter of 2025, and repairs are free of charge.

Owner notification letters were mailed May 1, 2025. Contact Audi customer service at 1-800-253-2834 with questions, and check your VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V898Volkswagen Group of America, Inc.
Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2023 Audi Q5 PHEV and 2022 Audi A7 PHEV vehicles. The high-voltage battery may overheat.
Risk
A high-voltage battery that overheats increases the risk of a fire.
Remedy
Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification letters were mailed May 1, 2025. Owners may contact Volkswagen Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall has been replaced by NHTSA recall number 25V080.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Affected vehicles

Audi A72022
Audi Q520222023