CarRecallWatch- Component
- POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLC 300 4MATIC, and S 580 4MATIC vehicles. The bolts that secure the rear axle differential to the rear axle carrier may come loose, which can result in a separation of the drive shaft from the rear axle differential.
- Risk
- Driveshaft separation can cause a loss of drive power, increasing the risk of a crash.
- Remedy
- Dealers will repair the rear axle differential bolt connection as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120005.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
What this recall means for you
The bolts that attach the rear axle differential to the rear axle carrier may come loose. If this happens, the drive shaft can separate from the rear axle differential.
When the drive shaft separates, the vehicle can lose drive power, which increases the risk of a crash.
Dealers will inspect and repair the rear axle differential bolt connection as needed, at no cost to you. Owner notification letters were mailed January 10, 2025. To check whether your vehicle has open recalls, enter your VIN on the NHTSA recall lookup, or contact Mercedes-Benz USA customer service at 1-800-367-6372 (recall number 2024120005).
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz GLC 300 | 2024 |
|---|---|
| Mercedes-Benz S 580 4MATIC | 2024 |