- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Problem
- General Motors, LLC (GM) is recalling certain 2024 Chevrolet Express Commercial Cutaway and GMC Savana Commercial Cutaway vehicles. These vehicles may be missing the required rear vision camera video display because an incorrect inside rearview mirror was installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A missing rear vision camera display reduces the driver's visibility behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will inspect and replace the inside rearview mirror as necessary, free of charge. Owner notification letters were mailed December 6, 2024. Owners may contact GM customer service at 1-888-988-7267, and Chevrolet at 1-800-222-1020. GM's number for this recall is N242481860.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
What this recall means for you
Some 2024 commercial cutaway vans may have an incorrect inside rearview mirror installed, which means the rear vision camera video display may be missing. The vehicles would then not meet federal rear visibility requirements.
Without the camera display, the driver can see less of the area behind the vehicle, which increases the risk of a crash while backing up.
Dealers will inspect the inside rearview mirror and replace it if needed, at no charge to the owner. Owners who received the notification letter mailed December 6, 2024 can contact GM customer service at 1-888-988-7267 or Chevrolet at 1-800-222-1020. Check your VIN for open recalls to see whether your vehicle is affected.
Official recall notice
Affected vehicles
| Chevrolet Express Cutaway Van | 2024 |
|---|---|
| GMC Savana Cutaway Van | 2024 |