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Ford Escape Recall 24V850: Passenger Airbag May Not Deploy Properly or Shed Debris

NHTSA campaign 24V850, reported November 8, 2024, 15 vehicles potentially affected.

What this recall means for you

The passenger-side instrument panel cover on certain Ford Escape vehicles may have been manufactured incorrectly. In a crash, this can prevent the front passenger airbag from deploying as designed, and the airbag cover may break apart and throw fragments into the cabin. Either outcome raises the risk of injury to the front passenger, and the affected vehicles do not meet Federal Motor Vehicle Safety Standard 208 for occupant crash protection.

The repair is free. Ford dealers will replace the passenger-side instrument panel cover at no charge. Owner notification letters were mailed on February 18, 2025. If you have questions, you can contact Ford customer service at 1-866-436-7332 and reference recall 24C38.

To check whether your vehicle has any open recalls, enter your VIN on the NHTSA recall lookup site or on Ford's website. Schedule the repair with an authorized Ford dealer as soon as possible.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V850Ford Motor Company
Component
AIR BAGS:FRONTAL; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Problem
Ford Motor Company (Ford) is recalling certain 2024-2025 Escape vehicles. The passenger side instrument panel cover may have been manufactured incorrectly, which can cause the air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
During air bag deployment, the air bag cover may break and project fragments into the vehicle, or the air bag may deploy improperly, increasing the risk of occupant injury.
Remedy
Dealers will replace the passenger side instrument panel cover, free of charge. Owner notification letters were mailed on February 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C38.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Affected vehicles

Ford Escape20242025