CarRecallWatch- Component
- POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
- Problem
- General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.
- Risk
- Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
- Remedy
- Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to www.nhtsa.gov.
What this recall means for you
Incorrect software in the transmission control module can cause harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or make the vehicle move in an unintended direction. Rear wheel lockup or unintended movement can increase the risk of a crash.
If you own a affected vehicle, dealers will update the transmission control module software calibration free of charge. Owner notification letters were mailed December 9, 2024. You can contact GM customer service at 1-888-988-7267, Chevrolet at 1-800-222-1020, or GMC at 1-800-462-8782, and use the GM recall number N242471620 when you call. You can also check your VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Chevrolet Equinox | 2022 |
|---|---|
| Chevrolet Express | 2023 |
| GMC Savana | 20222023 |