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Gillig LOW Floor Recall 24V811: Wiper Arm Can Suddenly Fail, Reducing Driver Visibility

NHTSA campaign 24V811, reported October 29, 2024, 611 vehicles potentially affected.

What this recall means for you

A defective welded joint in the windshield wiper arm can cause the arm to fail suddenly, so the wipers stop working. This can reduce the driver's ability to see out of the windshield and increases the risk of a crash. The affected vehicles do not meet federal windshield wiping and washing system requirements.

The manufacturer, Gillig, will replace the wiper motor arm at no cost to the owner. Owner notification letters were mailed December 12, 2024. If you have questions, contact Gillig customer service at 1-800-735-1500.

Check your vehicle identification number (VIN) for open recalls, and contact an authorized dealer to schedule the free repair.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V811Gillig, LLC
Component
VISIBILITY:WINDSHIELD WIPER/WASHER
Problem
Gillig, LLC (Gillig) is recalling certain 2024 Low Floor buses. A defective welded joint may cause the wiper arm to suddenly fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."
Risk
Inoperative wipers can reduce the driver's ability to see out of the windshield, increasing the risk of a crash.
Remedy
Gillig will replace the wiper motor arm, free of charge. Owner notification letters were mailed December 12, 2024. Owners may contact Gillig customer service at 1-800-735-1500.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Affected vehicles

Gillig LOW Floor2024