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Ford Explorer Recall 24V801: Rearview Camera Image May Fail at Speed

NHTSA campaign 24V801, reported October 25, 2024, 391 vehicles potentially affected.

What this recall means for you

The rearview camera image may fail when the vehicle reaches speeds of 10 mph or greater. The loss of the camera image while in reverse reduces rear visibility for the driver, which increases the risk of a crash.

The repair is a software update to the accessory protocol interface module (APIM). It can be installed over the air or performed by an authorized dealer, at no cost to the owner. Owner notification letters were mailed on March 28, 2025. If you have questions, you can contact Ford customer service at 1-866-436-7332.

To check whether your vehicle is affected, enter your VIN on the NHTSA recall lookup site or contact an authorized dealer.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V801Ford Motor Company
Component
BACK OVER PREVENTION:SOFTWARE
Problem
Ford Motor Company (Ford) is recalling certain 2025 Explorer and Lincoln Aviator vehicles. The rearview camera image may fail when the vehicle speed reaches 10 MPH or greater. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
The accessory protocol interface module (APIM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C34.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Affected vehicles

Ford Explorer2025
Lincoln Aviator2025