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Motiv EPIC4 E-450 BEV Recall 24V782: Loose Wire Can Cut Drive Power, Raising Crash Risk

NHTSA campaign 24V782, reported October 18, 2024, 40 vehicles potentially affected.

What this recall means for you

A wire connection point in the 12-volt control system can loosen, which may interrupt control power to the high voltage batteries. This can cause a loss of drive power while the vehicle is in use, increasing the risk of a crash.

Motiv Power Systems will inspect the vehicle and replace the 12-volt control cable if needed, at no cost to the owner. Owner notification letters were mailed December 23, 2024. If you have questions, contact Motiv customer service at 1-650-458-4804, and check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V782Motiv Power Systems
Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES
Problem
Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450 vehicles equipped with a Motiv Gen 4 EPIC powertrain. A wire connection point could loosen, causing a loss of 12-volt control power to the high voltage (HV) batteries.
Risk
Interruption of the 12-volt control power can cause a loss of drive power, increasing the risk of a crash.
Remedy
Motiv field support technicians will inspect and replace the 12-volt control cable as necessary, free of charge. Owner notification letters were mailed December 23, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Affected vehicles

Motiv EPIC4 E-450 BEV2021202220232024