- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES
- Problem
- Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450 vehicles equipped with a Motiv Gen 4 EPIC powertrain. A wire connection point could loosen, causing a loss of 12-volt control power to the high voltage (HV) batteries.
- Risk
- Interruption of the 12-volt control power can cause a loss of drive power, increasing the risk of a crash.
- Remedy
- Motiv field support technicians will inspect and replace the 12-volt control cable as necessary, free of charge. Owner notification letters were mailed December 23, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
What this recall means for you
A wire connection point in the 12-volt control system can loosen, which may interrupt control power to the high voltage batteries. This can cause a loss of drive power while the vehicle is in use, increasing the risk of a crash.
Motiv Power Systems will inspect the vehicle and replace the 12-volt control cable if needed, at no cost to the owner. Owner notification letters were mailed December 23, 2024. If you have questions, contact Motiv customer service at 1-650-458-4804, and check your vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Motiv EPIC4 E-450 BEV | 2021202220232024 |
|---|