CarRecallWatch- Component
- ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:SOFTWARE
- Problem
- Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
- Risk
- An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
- Remedy
- The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
What this recall means for you
The instrument panel screen in these vehicles may fail because of a software error. When it does, it can stop showing critical information such as the speedometer and warning lights. The vehicles also do not meet the federal standard for controls and displays, FMVSS 101.
A blank or incomplete instrument panel can leave you without speed and warning information while driving, which increases the risk of a crash. The fix is a software update to the instrument cluster, and it is free. A dealer can perform it, or it may be delivered over the air. Owner notification letters were mailed October 25, 2024.
Check whether your vehicle is affected by entering your VIN at the NHTSA recall site or by contacting Kia Customer Service at 1-800-333-4542, referencing recall SC326. If your vehicle is included, schedule the free software update with an authorized Kia dealer.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Kia EV9 | 20242025 |
|---|