- Component
- BACK OVER PREVENTION:SOFTWARE
- Problem
- Nissan North America, Inc. (Nissan) is recalling certain 2025 INFINITI QX80 vehicles equipped with an Around View Monitor (AVM). A software error may cause the rearview camera to freeze and display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy
- Dealers will reprogram the AVM software, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B5 and R24C2.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
What this recall means for you
A software error in the Around View Monitor can cause the rearview camera to freeze and display a blank screen while the vehicle is in reverse. Without a working camera image, the driver has less rear visibility, which raises the risk of a crash.
The fix is a software reprogramming of the Around View Monitor, performed by an authorized dealer at no cost to you. Owner notification letters were mailed December 2, 2024. If you have questions, you can contact INFINITI customer service at 1-800-662-6200.
You can also check your vehicle identification number (VIN) for any open recalls. If the recall applies to your vehicle, schedule a visit with an authorized dealer as soon as possible.
Official recall notice
Affected vehicles
| Infiniti QX80 | 2025 |
|---|