- Component
- AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE
- Problem
- General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado Medium Duty 4500HD, 5500HD, 6500HD vehicles. The air bag sensing and diagnostic module (SDM) may not have been activated during installation.
- Risk
- Inactive air bags will not deploy in a crash, increasing the risk of injury.
- Remedy
- A Navistar technician will activate the air bag module, free of charge. Owner notification letters were mailed November 1, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242477760.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
What this recall means for you
Certain medium-duty trucks may have had their air bag sensing and diagnostic module left inactive during installation. The air bag system may not have been turned on, so the air bags may not deploy in a crash.
Inactive air bags will not deploy in a crash, which increases the risk of injury to occupants. If you own an affected vehicle, check your VIN for open recalls on NHTSA's website or through your dealer, and contact Chevrolet customer service at 1-800-222-1020 for more information.
The remedy is free: an authorized technician will activate the air bag module at no cost to you. Owner notification letters were mailed November 1, 2024, but if you have not received one, contact Chevrolet customer service to confirm whether your vehicle is included.
Official recall notice
Affected vehicles
| Chevrolet Silverado 4500 | 2024 |
|---|---|
| Chevrolet Silverado 5500 | 2024 |
| Chevrolet Silverado 6500 | 2025 |