Home / Latest recalls / 24V724

Mercedes-Benz GLE 350 Recall 24V724: Front airbags may not deploy properly in a crash

NHTSA campaign 24V724, reported September 27, 2024, 10,655 vehicles potentially affected.

What this recall means for you

Some Mercedes-Benz GLE 350 and GLE 450 SUVs from 2021 and 2022 have a front acceleration sensor wiring harness that may be routed incorrectly. This can keep the front airbags from deploying properly, and the vehicles do not meet federal occupant crash protection requirements.

If the front airbags do not deploy properly in a crash, the risk of injury to occupants increases. Owners should take this recall seriously even if the vehicle seems to run normally, since the problem only matters when a crash happens.

Authorized Mercedes-Benz dealers will inspect the wiring harness and reroute it if necessary, at no cost to you. Owner notification letters were mailed November 1, 2024, and you can contact Mercedes-Benz USA customer service at 1-800-367-6372 about recall 2024100006. You can also check your vehicle identification number (VIN) for open recalls to confirm whether your vehicle is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V724Mercedes-Benz USA, LLC
Component
ELECTRICAL SYSTEM:WIRING
Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 GLE 350 and 2021-2022 GLE 450 vehicles. The front acceleration sensor's wiring harness may be routed incorrectly, which can prevent the front air bags from deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard 208, "Occupant Crash Protection."
Risk
An air bag that does not deploy properly can increase the risk of injury in the event of a crash.
Remedy
Dealers will inspect and reroute the wiring harness, as necessary, free of charge. Owner notification letters were mailed November 1, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024100006.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Affected vehicles

Mercedes-Benz GLE 35020212022
Mercedes-Benz GLE 45020212022