- Component
- ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 S580, and Maybach S580 vehicles. In the event of a mechanical failure in the engine Camtronic system, the engine control unit (ECU) software may cause the engine to overheat or stall.
- Risk
- An engine stall can increase the risk of a crash. In addition, an engine that overheats can increase the risk of a fire.
- Remedy
- Dealers will update the ECU software, free of charge. Owner notification letters were mailed on November 15, 2024. Owner notification letters will be mailed in phases, on November 15, 2024, January 10, 2025, and February 21, 2025. Owners can contact Mercedes-Benz Customer Service at 1-877-496-3691. MBUSA's number for this recall is 2024100007.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
What this recall means for you
Certain 2021-2023 Mercedes-Benz S580 and Mercedes-Maybach S580 vehicles may have an engine control unit software problem. If the engine's Camtronic system suffers a mechanical failure, the software may cause the engine to overheat or stall.
An engine stall can increase the risk of a crash, and an engine that overheats can increase the risk of a fire. Owners should take this seriously and not ignore the notice when it arrives.
The remedy is free: an authorized Mercedes-Benz dealer will update the engine control unit software at no cost. Owner notification letters were mailed on November 15, 2024, with additional letters to be mailed on January 10, 2025, and February 21, 2025. You can also contact Mercedes-Benz Customer Service at 1-877-496-3691 (MBUSA recall number 2024100007), and check your vehicle's VIN for open recalls.
Official recall notice
Affected vehicles
| Mercedes-Benz S 580 | 20212023 |
|---|---|
| Mercedes-Benz S 580 4MATIC | 2022 |
| Mercedes-Maybach S 580 | 2021 |
| Mercedes-Maybach S 580 4MATIC | 20222023 |