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Ford Explorer Recall 24V685: 12-Volt Battery Cable Can Chafe and Cause a Fire

NHTSA campaign 24V685, reported September 13, 2024, 61 vehicles potentially affected.

What this recall means for you

Certain 2024 Ford Explorer vehicles with the 3.3L Hybrid engine may have a 12-volt battery cable that can rub against the Belt-integrated Starter Generator (BiSG). Over time, this chafing can wear through the cable and cause a short circuit.

A short circuit increases the risk of a fire. Owners should watch for any signs of electrical trouble and check whether their vehicle is affected by this recall. Owner notification letters were mailed on November 8, 2024. You can also check your VIN for open recalls and contact Ford customer service at 1-866-436-7332, referencing recall 24S61.

The remedy is free. An authorized Ford dealer will install a tie strap between the battery cable and the high voltage cable to keep them separated.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V685Ford Motor Company
Component
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES; HYBRID PROPULSION SYSTEM
Problem
Ford Motor Company (Ford) is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit.
Risk
A short circuit increases the risk of a fire.
Remedy
Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S61.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Ford Explorer2024