- Component
- ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
- Problem
- Kawasaki Motors Corp., U.S.A. (KMC) is recalling certain 2024 Z7 Hybrid ABS and Ninja 7 Hybrid ABS motorcycles. The electronic control unit (ECU) may cause the transmission to shift into neutral when the operator attempts to shift from first to second gear.
- Risk
- The unintended shift to neutral can cause a loss of drive power, increasing the risk of a crash.
- Remedy
- Dealers will reprogram the ECM software, free of charge. Owner notification letters were mailed November 27, 2024. Owners may contact KMC customer service at 1-866-802-9381. KMC's number for this recall is MC24-13.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The engine control module software can cause the transmission to shift into neutral when the rider tries to shift from first to second gear. Because the bike suddenly loses drive power, the risk of a crash increases.
Authorized Kawasaki dealers will reprogram the engine control module software at no charge to the owner. Owners were notified by letter mailed November 27, 2024. If you have questions, contact Kawasaki Motors Corp., U.S.A. customer service at 1-866-802-9381 and reference recall MC24-13.
You can also check your vehicle identification number (VIN) for open recalls to confirm whether your motorcycle is affected.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Kawasaki Ninja 7 Hybrid | 2024 |
|---|---|
| Kawasaki Z7 Hybrid | 2024 |