CarRecallWatch- Component
- EQUIPMENT:OTHER:LABELS
- Problem
- Ember Recreational Vehicles, INC (Ember) is recalling certain 2023-2024 Overland Series, Touring Edition, and E-Series travel trailers. The certification labels list an incorrect cargo carrying capacity, which can allow the trailer to become overloaded. As such, these trailers fail to comply with 49 CFR Part 567, "Certification."
- Risk
- An overloaded trailer increases the risk of a crash.
- Remedy
- Ember will mail labels to owners, free of charge. Owner notification letters were mailed September 19, 2024. Owners may contact Ember customer service at 1-844-732-4204.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain 2023-2024 Ember travel trailers have certification labels that list an incorrect cargo carrying capacity. Because the posted capacity is wrong, the trailer can be loaded beyond what it is designed to carry, and the labels also fail to comply with federal certification requirements.
An overloaded trailer increases the risk of a crash. Owners should check whether their trailer is covered and contact Ember customer service at 1-844-732-4204 to request replacement certification labels, which Ember will mail free of charge. Owner notification letters were mailed September 19, 2024.
Until you have the corrected label, do not rely on the existing capacity figure, keep cargo weight well within limits, and check your VIN for any open recalls at NHTSA's website.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Ember E-Series | 20232024 |
|---|---|
| Ember Overland Series | 20232024 |
| Ember Touring Edition | 20232024 |