- Component
- LATCHES/LOCKS/LINKAGES:DOORS:LOCK
- Problem
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2023 G 550 and 2019-2022 G63 AMG vehicles that received a replacement door latch during a service visit or prior recall repair. Components within the right-side rear door latch may prevent the rear doors from latching or opening properly.
- Risk
- The rear door may appear closed even when the latch is not fully engaged, allowing the door to open while driving and increasing the risk of injury or a crash. Damaged latch components may prevent the rear door from being opened while inside the vehicle, increasing the risk of injury.
- Remedy
- Dealers will replace the right-side rear door latches, free of charge. Owner notification letters were mailed October 11, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicles in this recall that were previously repaired under recall 21V-353 will need to have the new remedy completed.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
The right-side rear door latch in these vehicles can have components that prevent the door from latching or opening properly. The rear door may look closed even when the latch is not fully engaged, so it can open while you are driving.
A door that opens while the vehicle is moving raises the risk of injury and a crash. Damaged latch parts can also keep the rear door from being opened from inside the vehicle, which increases the risk of injury.
Mercedes-Benz will replace the right-side rear door latches at no cost at an authorized dealer. Owner notification letters were mailed October 11, 2024. If you have questions, contact Mercedes-Benz USA customer service at 1-800-367-6372. Vehicles that were previously repaired under recall 21V-353 still need the new remedy, and you can check your VIN for open recalls.
Official recall notice
Affected vehicles
| Mercedes-Benz AMG G63 | 2019202020212022 |
|---|---|
| Mercedes-Benz G 550 | 20192020202120222023 |