CarRecallWatch- Component
- ELECTRICAL SYSTEM
- Problem
- Phoenix Motorcars (Phoenix) is recalling certain 2019-2021 800V Catalyst and 2020-2022 ZX5 transit buses. The vehicle controller software may allow the electrical circuit for the radiator fan to overheat.
- Risk
- Electrical circuits that overheat increase the risk of a fire.
- Remedy
- Dealers will update the vehicle software, free of charge. Owner notification letters were mailed October 15, 2024. Owners may contact Phoenix customer service at 1-909-987-0815.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain electric transit buses have vehicle controller software that may allow the electrical circuit for the radiator fan to overheat. Overheating electrical circuits increase the risk of a fire.
Owners should contact Phoenix Motorcars customer service at 1-909-987-0815 and check whether their vehicle is affected. Owner notification letters were mailed October 15, 2024. Authorized dealers will update the vehicle software free of charge. You can also check your VIN for open recalls through the NHTSA website.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Proterra Catalyst | 201920202021 |
|---|---|
| Proterra ZX5 | 202020212022 |