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MCI D45CRTELE Recall 24V625: Battery software error can cause fire risk while charging

NHTSA campaign 24V625, reported August 20, 2024, 24 vehicles potentially affected.

What this recall means for you

A software error in the battery module can allow an over-current condition during charging. Over time this can damage the traction battery, and damaged battery cells may short circuit, which increases the risk of a fire.

If you own this vehicle, Motor Coach Industries will replace the batteries free of charge. Owner notification letters were mailed on September 6, 2024. To arrange the repair or ask questions, contact MCI customer service at 1-800-241-2947. Check your VIN for any open recalls as well.

Until the battery is replaced, contact MCI before continuing to charge the vehicle regularly, and follow any guidance they provide on safe use.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V625Motor Coach Industries
Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Problem
Motor Coach Industries (MCI) is recalling certain 2021 D45CRTeLE vehicles. An error in the battery module software may cause an over-current condition during battery charging, resulting in battery damage.
Risk
Battery damage can cause battery cells to short circuit, increasing the risk of a fire.
Remedy
MCI will replace the batteries, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact MCI customer service at 1-800-241-2947.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

MCI D45CRTELE2021