- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
- Problem
- Motor Coach Industries (MCI) is recalling certain 2021 D45CRTeLE vehicles. An error in the battery module software may cause an over-current condition during battery charging, resulting in battery damage.
- Risk
- Battery damage can cause battery cells to short circuit, increasing the risk of a fire.
- Remedy
- MCI will replace the batteries, free of charge. Owner notification letters were mailed September 6, 2024. Owners may contact MCI customer service at 1-800-241-2947.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A software error in the battery module can allow an over-current condition during charging. Over time this can damage the traction battery, and damaged battery cells may short circuit, which increases the risk of a fire.
If you own this vehicle, Motor Coach Industries will replace the batteries free of charge. Owner notification letters were mailed on September 6, 2024. To arrange the repair or ask questions, contact MCI customer service at 1-800-241-2947. Check your VIN for any open recalls as well.
Until the battery is replaced, contact MCI before continuing to charge the vehicle regularly, and follow any guidance they provide on safe use.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| MCI D45CRTELE | 2021 |
|---|