CarRecallWatch- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE
- Problem
- Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2023 F-450 and 2020 F-59 school buses equipped with a Motiv Gen 5 EPIC powertrain. The vehicle control software could misclassify a loss of isolation between the chassis and high voltage system, shutting down the high voltage (HV) batteries.
- Risk
- The shutdown of the HV batteries can cause a loss of steering and brake power assist, and drive power, increasing the risk of a crash.
- Remedy
- Motiv will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain electric school buses built from 2020 to 2023 with the Motiv Gen 5 EPIC powertrain may have vehicle control software that can incorrectly classify a loss of isolation between the chassis and the high voltage system. When this happens, the high voltage batteries can shut down.
A battery shutdown can cause loss of steering and brake power assist, as well as loss of drive power. Losing these functions raises the risk of a crash.
The remedy is a free over-the-air software update from Motiv, and owner notification letters were mailed September 5, 2024. For questions, contact Motiv customer service at 1-650-458-4804, and check your vehicle identification number for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Motiv E-450 BEV Chassis School Bus | 202120222023 |
|---|---|
| Motiv F-59 BEV Chassis School Bus | 2020 |