- Component
- ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
- Problem
- Jayco, Inc. (Jayco) is recalling certain 2024-2025 Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The battery cables may not be the correct size, in the correct location, or they may be improperly tightened, which can cause an electrical short or allow the cables to overheat.
- Risk
- An electrical short or overheating of the battery cables increases the risk of a fire.
- Remedy
- Dealers will inspect the battery cables, and repair or replace them as necessary, free of charge. Owner notification letters are expected to be mailed August 30, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903611.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain Entegra motorhomes may have battery cables that are the wrong size, routed in the wrong location, or not tightened properly. This can lead to an electrical short or cables overheating.
An electrical short or overheating battery cable increases the risk of a vehicle fire. Owners should not ignore warning signs and should have the vehicle checked as soon as possible.
Authorized dealers will inspect the battery cables and repair or replace them as needed, at no cost to you. Owner notification letters were expected to be mailed on August 30, 2024. You can contact Jayco customer service at 1-800-283-8267 (recall number 9903611), and you can check your VIN for open recalls.
Official recall notice
Affected vehicles
| Entegra Anthem | 20242025 |
|---|---|
| Entegra Aspire | 20242025 |
| Entegra Cornerstone | 20242025 |
| Entegra Reatta | 20242025 |
| Entegra Reatta XL | 20242025 |