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Mack Anthem (An) Recall 24V567: Loose Seat and Seat Belt Bolts Could Fail in a Crash

NHTSA campaign 24V567, reported July 30, 2024, 242 vehicles potentially affected.

What this recall means for you

Certain heavy trucks with RollTek driver's seats may have had the seat pedestal and seat belt attachment bolts improperly tightened at the factory. These bolts hold the seat and the seat belt in place.

If the seat pedestal or seat belt attachment is not secure, the seat belt may not restrain the driver as intended during a crash, which increases the risk of injury.

The repair is free. Authorized Mack dealers will replace and tighten the seat pedestal and seat belt attachment bolts at no cost to you. Owners who received a notification letter mailed September 16, 2024 can contact Mack customer service at 1-800-866-1177 with questions. You can also check your vehicle's VIN for open recalls to confirm whether your truck is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V567Mack Trucks, Inc.
Component
SEAT BELTS:CRITICAL FASTENERS; SEATS:CRITICAL FASTENERS
Problem
Mack Trucks, Inc. (Mack) is recalling certain 2024-2025 Anthem, Granite, and Pinnacle vehicles equipped with RollTek driver's seat assemblies. The seat pedestal and seat belt attachment may have been improperly tightened.
Risk
An improperly tightened seat pedestal and seat belt attachment may not restrain the occupant as intended, increasing their risk of injury during a crash.
Remedy
Dealers will replace and tighten the seat pedestal and seat belt attachment bolts, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0469.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Mack Anthem (An)20242025
Mack Granite (Gr)20242025
Mack Pinnacle (Pi/Pn)2024
Mack Pioneer PR (4)2025