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Nissan Ariya Recall 24V560: EV May Shut Down Drive Power Without Warning

NHTSA campaign 24V560, reported July 25, 2024, 1,188 vehicles potentially affected.

What this recall means for you

The inverter software in certain 2023 Nissan Ariya electric vehicles may misdiagnose an error. When this happens, the electric drive system can shut down, causing an unexpected loss of drive power.

A sudden loss of drive power increases the risk of a crash, particularly if it happens while driving in traffic or at speed. Owners should take this recall seriously and have their vehicle checked promptly.

Authorized Nissan dealers will inspect the inverter software version and update it if needed, free of charge. Owners were notified by mail starting September 12, 2024, and can contact Nissan customer service at 1-800-867-7669 (Nissan recall R24A8). You can also check your VIN for open recalls to confirm whether your vehicle is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V560Nissan North America, Inc.
Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER
Problem
Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The inverter software may misdiagnose an error, which can shut down the EV system, resulting in a loss of drive power.
Risk
An unexpected loss of drive power increases the risk of a crash.
Remedy
Dealers will inspect the vehicle's inverter software version and update the software, if necessary, free of charge. Owner notification letters were mailed September 12, 2024. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R24A8.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Nissan Ariya2023