CarRecallWatch- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER; ELECTRICAL SYSTEM:WIRING
- Problem
- Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The Controller Area Network (CAN) signal wires could contact the frame rail and become damaged, causing a loss of drive power.
- Risk
- A loss of drive power increases the risk of a crash.
- Remedy
- Motiv field support technicians will inspect and repair any loose wiring, and replace damaged CAN wiring as necessary, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain electric chassis vehicles may have Controller Area Network (CAN) signal wires that can contact the frame rail. Over time, this contact can damage the wires and cause a loss of drive power.
A sudden loss of drive power increases the risk of a crash. Owners should take this recall seriously and have their vehicle checked promptly.
The repair is free at an authorized dealer or through Motiv field support technicians, who will inspect for loose wiring and replace damaged CAN wiring as needed. Owners who received a notification letter mailed September 5, 2024 can contact Motiv customer service at 1-650-458-4804. You can also check your vehicle identification number (VIN) for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Motiv E-450 BEV Chassis | 2021202220232024 |
|---|