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Volvo Bus 9700 Recall 24V524: Loose Steering Link Can Cause Loss of Steering Control

NHTSA campaign 24V524, reported July 9, 2024, 10 vehicles potentially affected.

What this recall means for you

Certain vehicles have castellated nuts securing the steering gear link rod to the steering arm and/or pitman arm that may not have been tightened properly. Over time, these nuts can loosen, which can lead to a loss of steering control.

Losing steering control greatly increases the risk of a crash. Owners should watch for unusual steering looseness, wandering, or noises from the front end and seek service promptly if they notice them.

The repair is free. Owners will have the castellated nuts tightened at no cost by an authorized repair facility. Owner notification letters were mailed July 18, 2024. To confirm whether your vehicle is affected and to arrange the repair, contact Volvo Bus customer service at 1-866-870-2046, referencing recall SR24-84, and check your VIN for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V524Volvo Bus Corporation
Component
STEERING
Problem
Volvo Bus Corporation (Volvo Bus) is recalling certain 2024 Volvo 9700 vehicles. The castellated nuts securing the steering gear link rod to the steering arm and/or the pitman arm may not have been tightened properly, which can allow it to loosen.
Risk
A loose steering gear link rod can cause a loss of steering control, increasing the risk of a crash.
Remedy
Prevost will tighten the castellated nuts, free of charge. Owner notification letters were mailed July 18, 2024. Owners may contact Volvo Bus customer service at 1-866-870-2046. Volvo Bus' number for this recall is SR24-84.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Volvo Bus 97002024