CarRecallWatch- Component
- EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
- Problem
- Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
- Risk
- An unstable wheelchair increases the risk of injury to lift occupants.
- Remedy
- Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain Prevost buses equipped with a wheelchair lift may have a wheelchair platform bridging device that is too steep. This can cause a wheelchair to become unstable during use, and the vehicles do not comply with Federal Motor Vehicle Safety Standards 403 (Platform Lift Devices) and 404 (Platform Lift Installations).
An unstable wheelchair increases the risk of injury to the person using the lift. If your bus is affected, the manufacturer will replace the wheelchair lift bridging device at no cost to you. Owner letters were mailed April 25, 2025. You can contact Prevost customer service at 1-866-870-2046 and reference recall number SR24-26.
You should also check your vehicle identification number (VIN) for open recalls to confirm whether your bus is included.
Check whether this recall is open on your vehicle