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Keystone Hideout Recall 24V521: Loose Metal Sidewall Can Detach While Towing

NHTSA campaign 24V521, reported July 9, 2024, 393 vehicles potentially affected.

What this recall means for you

Certain travel trailers have a metal sidewall that may be incorrectly attached, so it can come loose while the trailer is in transit. Loose sidewalls that detach can become a road hazard, creating a risk of injury or a crash.

If you own an affected trailer, a dealer will install additional support to secure the sidewall at no cost to you. Owner notification letters were mailed August 15, 2024. You can contact Keystone RV Company customer service at 1-574-535-2100 and reference recall number 24-456. You can also check your vehicle identification number (VIN) for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V521Keystone RV Company
Component
STRUCTURE:BODY
Problem
Keystone RV Company (Keystone) is recalling certain 2024 Springdale 245ML, Hideout 24L0F, Aspen Trail 260THLOFT, 360THLOFT, and Colorado 360THLOFT travel trailers. The metal sidewall may be incorrectly attached and come loose during transit.
Risk
Loose sidewalls that detach during transit can create a road hazard, increasing the risk of injury or crash.
Remedy
Dealers will install additional support, free of charge. Owner notification letters were mailed August 15, 2024. Owners may contact Keystone customer service at 1-574-535-2100. Keystone's number for this recall is 24-456.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Keystone Aspen Trail2024
Keystone Colorado2024
Keystone Hideout2024
Keystone Springdale2024