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Mack Granite (Gr) Recall 24V504: Steering tie rod ball stud may fail and separate

NHTSA campaign 24V504, reported July 2, 2024, 59 vehicles potentially affected.

What this recall means for you

A tie rod ball stud in the steering linkage of certain 2025 heavy-duty Mack trucks may have been improperly heat treated, so it can fail. If the ball stud separates from the vehicle, it can become a road hazard and increase the risk of a crash.

If you own an affected truck, an authorized Mack dealer will inspect the tie rod end assemblies and replace them as needed. The repair is free of charge. Owner notification letters were mailed July 15, 2024. You can also contact Mack customer service at 1-800-866-1177 and reference recall SC0468, and check your vehicle identification number (VIN) for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V504Mack Trucks, Inc.
Component
STEERING:LINKAGES:TIE ROD ASSEMBLY
Problem
Mack Trucks, Inc. (Mack) is recalling certain 2025 LR, Granite, and Pinnacle vehicles equipped with Composilite EXS20 steerable lift axle suspension assemblies. The tie rod assembly ball stud could have been improperly heat treated and can fail.
Risk
The ball stud can separate from the vehicle becoming a road hazard, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the tie rod end assemblies as necessary, free of charge. Owner notification letters were mailed July 15, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0468.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Affected vehicles

Mack Granite (Gr)2025
Mack LR2025
Mack Pioneer PR (4)2025