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SEA Electric 5E Recall 24V475: Battery Software Can Shut Off Drive Power, Raising Crash Risk

NHTSA campaign 24V475, reported June 25, 2024, 174 vehicles potentially affected.

What this recall means for you

The battery management software in certain electric commercial vehicles built from 2019 through 2025 can cause the high-voltage traction battery to shut down. When this happens, the vehicle loses drive power, which increases the risk of a crash.

If your vehicle is covered, dealers will update the battery management system software at no cost to you. Owner notification letters were mailed July 24, 2024. To check whether your vehicle is affected, look up your VIN for open recalls and contact SEA Electric customer service at 1-833-732-3532.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V475SEA Electric LLC
Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
Problem
SEA Electric LLC (SEA Electric) is recalling certain 2023-2025 SEA Electric 5e, 2020-2022 Ford F59, 2020 Hino 195, and 2019 Isuzu NRR vehicles equipped with certain software versions from December 2022 and earlier. The battery management system (BMS) software can cause the high-voltage battery to shut down, resulting in a loss of drive power.
Risk
A loss of drive power increases the risk of a crash.
Remedy
Dealers will update the BMS software, free of charge. Owner notification letters were mailed July 24, 2024. Owners may contact SEA-Electric customer service at 1-833-732-3532.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

SEA Electric 5E202320242025
SEA Electric Ford F59202020212022
SEA Electric Hino 1952020
SEA Electric Isuzu NRR2019