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Nova Bus LFS Recall 24V449: Passenger Door May Open While Bus Is Moving

NHTSA campaign 24V449, reported June 17, 2024, 7 vehicles potentially affected.

What this recall means for you

Welds on the door latch plate can fail, allowing the rotary plate to separate from the door operator. This can cause the passenger door to open while the bus is in motion.

An open door while a bus is moving raises the risk of passenger injury. Owners of affected buses should take this recall seriously and arrange the repair promptly.

The door operator assembly will be replaced free of charge by an authorized dealer. Owners who received a notification letter mailed August 12, 2024 can contact Nova Bus customer service at 1-800-350-6682. Check your vehicle identification number (VIN) for open recalls to confirm whether your bus is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V449Nova Bus (US) Inc.
Component
LATCHES/LOCKS/LINKAGES:DOORS:LATCH PLATE
Problem
Nova Bus (US) Inc. (Nova Bus) is recalling certain 2021 LFS buses. The welds may fail, allowing the rotary plate to separate from the door operator.
Risk
The separation can allow the passenger door to open while the bus is in motion, increasing the risk of injury.
Remedy
Nova Bus will replace the door operator assembly, free of charge. Owner notification letters were mailed August 12, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5612.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Nova Bus LFS2021