- Component
- ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE; EXTERIOR LIGHTING:BACK UP LIGHTS
- Problem
- Ford Motor Company (Ford) is recalling certain 2021 F-150 vehicles equipped with the Onboard Scales feature. An over-the-air software update to the body control module (BCM) may have disabled both reverse lights.
- Risk
- Disabled reverse lights cannot alert others that the vehicle is reversing, increasing the risk of a crash.
- Remedy
- Dealers will update the body control module software, free of charge. Owner notification letters are were mailed June 26, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S38.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain 2021 Ford F-150 trucks equipped with the Onboard Scales feature may have had both reverse lights disabled by an over-the-air software update to the body control module. The problem can occur without warning and leaves the vehicle without working reverse lights.
With the reverse lights out, drivers and pedestrians behind the truck cannot tell it is backing up, which increases the risk of a crash. If your truck is affected, be especially careful when reversing, using mirrors, cameras, and spotters until the repair is done.
An authorized Ford dealer will update the body control module software at no cost to you. Owner notification letters were mailed June 26, 2024. You can check whether your VIN has an open recall on the NHTSA website or contact Ford customer service at 1-866-436-7332 (Ford recall number 24S38).
Official recall notice
Affected vehicles
| Ford F-150 | 2021 |
|---|