- Component
- STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
- Problem
- Thor Motor Coach (TMC) is recalling certain 2023-2024 Omni and Magnitude motorcoaches. The emergency exit window could be blocked while outside griddle is in use.
- Risk
- A blocked emergency exit window can delay occupants exiting the vehicle during an emergency, increasing the risk of injury.
- Remedy
- Dealers will replace the emergency exit window, free of charge. Owner notification letters were mailed August 5, 2024. Owners may contact TMC customer service at 1-877-500-1020.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
What this recall means for you
This recall covers certain motorcoaches where the emergency exit window may become blocked while an outside griddle is in use. An obstructed window can slow occupants trying to get out during an emergency, which increases the risk of injury.
Owners will be reimbursed for nothing here because the remedy is free: authorized dealers will replace the emergency exit window at no charge. Owner notification letters were mailed August 5, 2024. If you have questions, you can contact Thor Motor Coach customer service at 1-877-500-1020.
You can also check your vehicle identification number (VIN) for open recalls on the NHTSA website to confirm whether your motorcoach is affected and whether any other recall work is pending.
Official recall notice
Affected vehicles
| Thor Motor Coach Magnitude | 20232024 |
|---|---|
| Thor Motor Coach Omni | 20232024 |