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Terex TM-Series Recall 24V438: Aerial platform may lose leveling control, raising injury risk

NHTSA campaign 24V438, reported June 13, 2024, 121 vehicles potentially affected.

What this recall means for you

On certain 2022 and 2023 Terex TM-Series aerial work platforms, the master leveling controller may lose the ability to keep the platform level if power is lost while the enable trigger is squeezed. A platform that cannot stay level increases the risk of injury to the people working on it.

An authorized Terex dealer will reprogram or replace the master leveling controller at no charge to the owner. Owner notification letters were mailed on August 1, 2024. If you have questions, contact Terex customer service at 1-605-882-4000 and reference recall SN728.

Whether or not you received a letter, check your vehicle's VIN for open recalls and schedule the free repair with an authorized dealer as soon as possible.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V438Terex South Dakota, Inc.
Component
ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:MECHANICAL:BOOM/CRANE/LADDER:CONTROLS/CONTROL WIRING
Problem
Terex South Dakota, Inc. (Terex) is recalling certain 2022-2023 TM vehicles. The master leveling controller may lose the ability to level the platform if power is lost while squeezing the enable trigger.
Risk
A platform that cannot maintain a level position increases the risk of injury.
Remedy
Dealers will reprogram or replace the leveling controller, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact Terex customer service at 1-605-882-4000. Terex's number for this recall is SN728.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Terex TM-Series20222023