CarRecallWatch- Component
- ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
- Problem
- Mack Trucks, Inc. (Mack) is recalling certain 2024 MMDe electric trucks. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of steering control and drive power.
- Risk
- A sudden loss of steering control and drive power increases the risk of a crash.
- Remedy
- Owners are advised not to drive their vehicles until the remedy has been completed. Dealers will update the battery management system software, free of charge. Owner notification letters were mailed July 10, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0464.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain 2024 electric trucks have battery management system software that may cause the high-voltage battery to shut down. If this happens while driving, the truck can suddenly lose steering control and drive power, which increases the risk of a crash.
Owners are advised not to drive the affected vehicle until the repair has been completed. Authorized dealers will update the battery management system software at no cost to you. Owner notification letters were mailed July 10, 2024.
To confirm whether your truck is included, check your VIN for open recalls and contact Mack customer service at 1-800-866-1177, referencing recall SC0464.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mack MD (Electric) | 2024 |
|---|