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Custom Truck & Body Works Ford F-550 Recall 24V347: Electrical Wiring Fault Can Cause Overheating and Fire

NHTSA campaign 24V347, reported May 16, 2024, 1 vehicles potentially affected.

What this recall means for you

A short circuit or wiring failure in this vehicle's Weldon 8X16 Input-Output node may not shut off the output pin as it should. The result can be overloaded electrical circuits.

Overloaded electrical circuits can overheat, which increases the risk of a fire. Owners should take the recall seriously and not delay getting the vehicle checked.

The remedy is a firmware update provided free of charge by the manufacturer. Owners can contact Custom Truck customer service at 1-888-712-2963 to arrange the repair, and can check their VIN for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V347Custom Truck And Body Works
Component
ELECTRICAL SYSTEM:WIRING
Problem
Custom Truck and Body Works (Custom Truck) is recalling one 2020 Ford F550 vehicle equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.
Risk
Overloaded electrical circuits can overheat, increasing the risk of fire.
Remedy
Custom Truck will update the firmware, free of charge. The owner notification letter was to be mailed May 17, 2024. Owners may contact Custom Truck customer service at 1-888-712-2963.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Custom Truck & Body Works Ford F-5502020