- Component
- ELECTRICAL SYSTEM:WIRING
- Problem
- Custom Truck and Body Works (Custom Truck) is recalling one 2020 Ford F550 vehicle equipped with Weldon 8X16 Input-Output nodes. In the event of a short circuit or wiring failure, the firmware in the node may fail to shut off the output pin, resulting in overloaded electrical circuits.
- Risk
- Overloaded electrical circuits can overheat, increasing the risk of fire.
- Remedy
- Custom Truck will update the firmware, free of charge. The owner notification letter was to be mailed May 17, 2024. Owners may contact Custom Truck customer service at 1-888-712-2963.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A short circuit or wiring failure in this vehicle's Weldon 8X16 Input-Output node may not shut off the output pin as it should. The result can be overloaded electrical circuits.
Overloaded electrical circuits can overheat, which increases the risk of a fire. Owners should take the recall seriously and not delay getting the vehicle checked.
The remedy is a firmware update provided free of charge by the manufacturer. Owners can contact Custom Truck customer service at 1-888-712-2963 to arrange the repair, and can check their VIN for any open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Custom Truck & Body Works Ford F-550 | 2020 |
|---|