CarRecallWatch- Component
- BACK OVER PREVENTION:SOFTWARE; ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
- Problem
- Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
- Risk
- Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
- Remedy
- Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Certain 2021-2023 Volkswagen ID.4 vehicles may have center and instrument panel displays that fail to boot or sporadically reset. When this happens, the speedometer information can be lost, and the rearview camera image may not appear. Because these displays may not show critical information such as vehicle speed or the view behind the vehicle, the risk of a crash is increased.
Volkswagen will update the vehicle software to correct the problem. The repair is free and will be performed by authorized dealers. Owner notification letters were mailed on December 20, 2024. You can check your VIN for open recalls and contact Volkswagen customer service at 1-800-893-5298, referencing recall 919A.
Until the software update is completed, be aware that your speedometer or rearview camera display may not work as expected, and check your vehicle's speed and surroundings carefully before driving or reversing.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Volkswagen ID.4 | 202120222023 |
|---|