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Van Hool CX35 Recall 24V332: Heater May Release Exhaust Gas, Risking Poisoning or Fire

NHTSA campaign 24V332, reported May 13, 2024, 329 vehicles potentially affected.

What this recall means for you

Certain coaches with Hydronic L-II heaters may have burner units that release excessive exhaust gas. This can cause smoke poisoning or a vehicle fire, which increases the risk of injury.

Owners are advised not to use the heaters until they have been repaired. Authorized dealers will inspect, rework, and calibrate the heaters to avoid excessive exhaust gas values, free of charge. Owner notification letters are expected to be mailed May 27, 2024. For questions, contact ABC Bus customer service at 1-407-287-3184 and reference ABC Bus recall number 24E030. You can also check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V332ABC BUS Inc
Component
EQUIPMENT
Problem
ABC BUS Inc. is recalling certain 2023-2024 Van Hool CX35 and CX45 vehicles equipped with Hydronic L-II heaters. The burner units may release excessive exhaust gas.
Risk
Excessive exhaust gas can result in smoke poisoning or cause a vehicle fire, increasing the risk of injury.
Remedy
Owners are advised not to use the heaters until they have been repaired. Dealers will inspect, rework, and calibrate the heaters to avoid excessive exhaust gas values, free of charge. Owner notification letters are expected to be mailed May 27, 2024. Owners may contact ABC Bus customer service at 1-407-287-3184. ABC Bus number for this recall is 24E030.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Van Hool CX3520232024
Van Hool CX4520232024