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Mercedes-Benz EQB 300 4MATIC Recall 24V331: Gear May Fail, Allowing Vehicle to Roll Away

NHTSA campaign 24V331, reported May 10, 2024, 283 vehicles potentially affected.

What this recall means for you

A welded spur gear in the front axle electric drivetrain may not have been welded properly. This can cause the gear to fail, and the vehicle could roll away, increasing the risk of a crash. The affected vehicles also do not fully meet the federal theft protection standard.

If you own an affected 2022 EQB 300 or EQB 350 4MATIC, take it to an authorized Mercedes-Benz dealer. The dealer will replace the front axle electric drivetrain at no cost to you. Owner notification letters were mailed on August 9, 2024. You can also contact Mercedes-Benz USA at 1-800-367-6372, referencing recall number 2024060007.

Do not wait for the letter to arrive. Check your vehicle identification number (VIN) for open recalls on the NHTSA website to confirm whether your car is included.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V331Mercedes-Benz USA, LLC
Component
ELECTRICAL SYSTEM:PROPULSION SYSTEM; POWER TRAIN
Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQB 300 and EQB 350 vehicles. The welded spur gear within the front axle electric drivetrain may not have been welded properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."
Risk
An improperly welded spur gear can fail and result in a vehicle rollaway, increasing the risk of a crash.
Remedy
Dealers will replace the front axle electric drivetrain, free of charge. Owner notification letters were mailed on August 9, 2024. Owners may contact MBUSA at 1-800-367-6372. MBUSA's number for this recall is 2024060007.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Mercedes-Benz EQB 300 4MATIC2022
Mercedes-Benz EQB 350 4MATIC2022