CarRecallWatch- Component
- ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE
- Problem
- Daimler Vans USA, LLC (DVUSA) is recalling certain 2024 Mercedes-Benz eSprinter vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.
- Risk
- Extended stopping distance can increase the risk of a crash.
- Remedy
- Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3EBOOSTF.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A software error in the electronic stability program can cause the force needed to stop the vehicle to increase, so it may take a longer distance to come to a stop. A longer stopping distance raises the risk of a crash.
The fix is a software update to the electronic stability program (ESP) control unit. Authorized dealers will perform the update free of charge. Owner notification letters were mailed June 3, 2024. If you have questions, you can contact Daimler Vans USA customer service at 1-877-762-8267 and reference recall number VS3EBOOSTF.
To check whether your vehicle has any open recalls, enter your VIN on the NHTSA recall lookup site or ask a dealer to check it for you.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Mercedes-Benz Esprinter | 2024 |
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