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Ford Transit Connect Recall 24V294: Roof Panel Can Detach While Driving, Creating Crash Risk

NHTSA campaign 24V294, reported April 26, 2024, 1,315 vehicles potentially affected.

What this recall means for you

A panoramic fixed roof panel on certain vehicles may not be properly bonded to the vehicle body. Over time, this can allow the panel to come loose and detach while the vehicle is being driven.

A detached roof panel can become a road hazard for other drivers and increases the risk of a crash. Owners should take this recall seriously and have the vehicle checked promptly.

Authorized dealers will remove, clean, and reinstall the panoramic roof panel at no cost to you. Owner notification letters were mailed on June 4, 2024. You can also contact Ford customer service at 1-866-436-7332, and check your vehicle identification number (VIN) for open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V294Ford Motor Company
Component
VISIBILITY:FIXED PANARAMIC ROOF/SKY LIGHT ASSEMBLY
Problem
Ford Motor Company (Ford) is recalling certain 2017-2019 Transit Connect vehicles. An improper bond may exist between the panoramic roof and the vehicle body, which can result in the panel detaching from the vehicle.
Risk
A roof panel that detaches while driving can create a road hazard and increase the risk of a crash.
Remedy
Dealers will remove, clean, and reinstall the panoramic roof panel, free of charge. Owner notification letters were mailed June 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S29.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Ford Transit Connect201720182019