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Keystone Hampton Recall 24V263: Axle May Contact Frame, Raising Crash Risk

NHTSA campaign 24V263, reported April 11, 2024, 214 vehicles potentially affected.

What this recall means for you

Certain trailers have an equalizer that may not provide enough clearance, so the axle can contact the frame during use. This contact increases the risk of a crash.

If you own an affected trailer, an authorized dealer will replace the equalizer free of charge. Owner notification letters were mailed April 30, 2024. If you have questions, you can contact Keystone customer service at 1-8696-425-4369 and reference recall number 24-453.

Check your vehicle identification number (VIN) for open recalls to confirm whether your trailer is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V263Keystone RV Company
Component
SUSPENSION:MULTIPLE AXLE
Problem
Keystone RV Company7(Keystone) is recalling certain 2024 Keystone Retreat, Residence 40CLDL, Residence 401CLDL, Dutchmen Aspen Trail 421LOFT, and Crossroads Hampton 390PVL trailers. The equalizer may provide inadequate clearance, allowing the axle to contact the frame.
Risk
Contact between the axle and the frame increases the risk of a crash.
Remedy
Dealers will replace the equalizer, free of charge. Owner notification letters were mailed April 30, 2024. Owners may contact Keystone customer service at 1-8696-425-4369. Keystone's number for this recall is 24-453.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Dutchmen Aspen Trail Loft2024
Keystone Hampton2024
Keystone Residence2024
Keystone Retreat2024