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Crossroads Sunset Trail Recall 24V256: Window shade can touch stove burner, creating fire risk

NHTSA campaign 24V256, reported April 9, 2024, 33 vehicles potentially affected.

What this recall means for you

Certain travel trailers have a window roller shade that may have been installed incorrectly near the stove. If the shade contacts a burner while the stove is in use, it can create a fire hazard.

If you own an affected trailer, the manufacturer will remove the roller shade and install the correct mini blind at no cost. Repairs are done by authorized dealers. Owner notification letters were mailed April 19, 2024. You can also contact Keystone customer service at 1-866-425-4369 and reference recall number 24-454. Check your vehicle identification number (VIN) for any open recalls to confirm whether your trailer is affected.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V256Keystone RV Company
Component
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Problem
Keystone RV Company (Keystone) is recalling certain 2024 Crossroads Sunset trail 20SS, 253RB, 258RD, 272BH, and 330SI travel trailers. A window roller shade may have been incorrectly installed near the stove, which can allow the shade to contact the burner.
Risk
A shade that comes into contact with a burner increases the risk of a fire.
Remedy
Dealers will remove the roller shade and install the correct mini blind, free of charge. Owner notification letters were mailed April 19, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-454.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Crossroads Sunset Trail2024