- Component
- VISIBILITY:WINDSHIELD:CRITICAL FASTENERS
- Problem
- Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The windshield may not have been properly bonded to the vehicle, allowing it to detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
- Risk
- A windshield that detaches from the vehicle during a crash can increase the risk of injury.
- Remedy
- Dealers will replace the windshield, free of charge. Owner notification letters were mailed April 30, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 25B.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
Some 2024 Chrysler Pacifica and Voyager minivans may have a windshield that was not properly bonded to the vehicle. Because of this, the windshield could detach during a crash, which does not meet the federal windshield mounting safety standard (FMVSS 212).
A windshield that comes loose in a collision can increase the risk of injury to occupants. The windshield is an important part of the vehicle's structure, and a proper bond helps it stay in place to support the roof and airbags during an accident.
The remedy is free. Authorized Chrysler dealers will replace the windshield at no charge. Owner notification letters were mailed April 30, 2024. To confirm whether your vehicle is included, check your VIN for open recalls, or contact FCA US customer service at 1-800-853-1403 and reference recall 25B.
Official recall notice
Affected vehicles
| Chrysler Pacifica | 2024 |
|---|---|
| Chrysler Voyager | 2024 |