CarRecallWatch- Component
- BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Problem
- Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Risk
- A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. This recall is an expansion of NHTSA recall numbers 20V-575 and 22V-252.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A poor electrical connection can cause the rearview camera to intermittently display a blank or distorted image. The vehicle therefore does not meet federal rear visibility requirements.
When the camera image goes blank or distorted, the driver has a reduced view of what is behind the vehicle, which raises the risk of a backover crash.
Authorized Ford dealers will replace the rearview camera free of charge. Owners who received the notification letter mailed April 4, 2024 can also contact Ford customer service at 1-866-436-7332 and reference recall 20C19. Check your vehicle's VIN for open recalls to confirm whether it is affected.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Ford Explorer | 2020 |
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