- Component
- ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
- Problem
- Prevost Car (US) Inc. (Prevost) is recalling certain 2024 H3-45 and H3-45 VIP vehicles. The grommet that protects the battery cables passing through a metallic panel was improperly installed, allowing the cables to chafe on the edges of the panel and potentially short circuit.
- Risk
- An electrical short circuit increases the risk of a fire. Additionally, a vehicle fire may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
- Remedy
- Prevost will inspect and reinstall the grommet, if necessary, free of charge. Owner notification letters were mailed April 8, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-12.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
A grommet protecting the battery cables where they pass through a metal panel was improperly installed. Over time, the cables can rub against the panel's edges and short circuit.
An electrical short circuit increases the risk of a fire. A vehicle fire could also require passengers to be evacuated in an uncontrolled traffic situation, raising the risk of injury.
The repair is free. Prevost will inspect the grommet and reinstall it if necessary. Owner notification letters were mailed April 8, 2024. To schedule the repair or ask questions, contact Prevost customer service at 1-866-870-2046 and reference recall SR24-12. You can also check your vehicle identification number (VIN) for any open recalls.
Official recall notice
Affected vehicles
| Prevost H3-45 | 2024 |
|---|---|
| Prevost H3-45 VIP | 2024 |