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Entegra Launch Recall 24V160: Battery Relay May Stick Closed, Creating Fire Risk While Charging

NHTSA campaign 24V160, reported February 29, 2024, 1,342 vehicles potentially affected.

What this recall means for you

Certain motorhomes may have battery relay contactors that can become stuck in the closed position. A relay stuck closed can increase the risk of a fire while the battery is charging.

An authorized dealer will update the battery software on your vehicle at no cost to you. Owner notification letters were mailed May 17, 2024. If you have questions, you can contact Jayco customer service at 1-800-283-8267 and reference recall number 9903603. You can also check your vehicle identification number (VIN) for any open recalls.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V160Jayco, Inc.
Component
ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Problem
Jayco, Inc. (Jayco) is recalling certain 2021-2024 Jayco Solstice LI, Swift, Terrain, Terrain LE, Entegra Coach Ethos LI, Expanse LI, Launch LE motorhomes. The battery relay contactors may become stuck in the closed position.
Risk
Relays that are stuck in the closed position increase the risk of a fire during battery charging.
Remedy
Dealers will update the battery software, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903603.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Entegra Ethos LI2021202220232024
Entegra Expanse LI2021202220232024
Entegra Launch2021202220232024
Entegra Launch LE2021202220232024
Jayco Solstice LI2021202220232024
Jayco Swift2021202220232024
Jayco Terrain2021202220232024
Jayco Terrain LE2021202220232024