CarRecallWatch- Component
- ELECTRICAL SYSTEM:SOFTWARE
- Problem
- LIVEWIRE EV, LLC (LiveWire) is recalling certain 2024 S2DM (S2 Del Mar) motorcycles. The Vehicle Supervisory Control (VSC) software may initiate and cause a powertrain shutdown as a result of internal software voltage thresholds being exceeded.
- Risk
- An unexpected powertrain shutdown can cause a loss of drive power, increasing the risk of a crash.
- Remedy
- LiveWire will release an over-the-air (OTA) software update. Owner notification letters were mailed March 5, 2024. Owners may contact LiveWire customer service at 1-855-387-4337. LiveWire's number for this recall is 1001.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The motorcycle's Vehicle Supervisory Control software can wrongly trigger a powertrain shutdown when internal software voltage limits are exceeded. The shutdown can cause a sudden loss of drive power while you are riding.
Losing drive power unexpectedly increases the risk of a crash. Owners should be aware of this risk, especially when riding in traffic or at speed.
LiveWire will fix the problem with an over-the-air software update, so no dealer visit is needed for the remedy. Owners can contact LiveWire customer service at 1-855-387-4337 about the recall. You can also check your vehicle's VIN for open recalls.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Livewire S2 DEL MAR | 2024 |
|---|