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Mercedes-Benz E 450 Recall 24V100: Loose Ground Cable Can Overheat and Cause a Fire

NHTSA campaign 24V100, reported February 9, 2024, 12,191 vehicles potentially affected.

What this recall means for you

A 48-volt ground cable connection in the engine compartment may not have been tightened properly at the factory. Over time, this loose connection can cause the ground cable to overheat.

An overheated ground cable increases the risk of a fire. Owners should not ignore this recall, since the problem can develop without obvious warning signs.

The repair is free. Dealers will inspect the 48-volt ground cable connection and repair it as necessary at no charge. Owner notification letters were mailed March 22, 2024. You can also check your VIN for open recalls and contact Mercedes-Benz USA customer service at 1-800-367-6372.

Check whether this recall is open on your vehicle

The repair is normally free at an authorized dealer.

Official recall notice

Safety recall 24V100Mercedes-Benz USA, LLC
Component
ELECTRICAL SYSTEM:WIRING
Problem
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 CLS450, E450, E450 All-Terrain, AMG E53, AMG GT43, AMG GT53, and 2021 AMG CLS53 vehicles. The 48-volt ground cable connection located in the engine compartment may not be tightened properly and may result in the ground cable overheating.
Risk
An overheated ground cable increases the risk of a fire.
Remedy
Dealers will inspect the 48-volt ground cable connection and repair it as necessary, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024MMNNNN.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Affected vehicles

Mercedes-Benz AMG CLS532021
Mercedes-Benz AMG E53202120222023
Mercedes-Benz AMG GT43202120222023
Mercedes-Benz AMG GT53202120222023
Mercedes-Benz CLS 450202120222023
Mercedes-Benz E 450202120222023