CarRecallWatch- Component
- EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
- Problem
- Eldorado National-California, Inc. (ENC) is recalling certain 2012-2023 XHF and Arrivo vehicles equipped with a Ricon wheelchair lift. The red beacon lighting on the threshold warning system (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
- Risk
- Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
- Remedy
- ENC will work with Ricon to replace the TWS kits, free of charge. Owner notification letters were mailed March 4, 2024. Owners may contact ENC customer service at 1-951-684-6868.
- Notes
- Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
What this recall means for you
The red beacon on the threshold warning system of certain wheelchair lift-equipped vehicles may not be bright enough. This means the warning may be harder to see for wheelchair lift users, which raises the risk of injury. The vehicles also do not fully meet the federal Platform Lift Systems safety standard (FMVSS 403) because of this beacon.
The remedy is free. Eldorado National-California, Inc. will work with Ricon to replace the threshold warning system kits at no cost to owners. Owner notification letters were mailed March 4, 2024. If you have questions, you can contact Eldorado National-California customer service at 1-951-684-6868.
You can also check your vehicle identification number (VIN) for open recalls at no charge, and an authorized dealer can perform the replacement.
Check whether this recall is open on your vehicle
Official recall notice
Affected vehicles
| Eldorado Arrivo | 201220132014201520162017201820192020202120222023 |
|---|---|
| Eldorado XHF | 201220132014201520162017201820192020202120222023 |